Everything you need to know before you arrive
Find answers to the most frequently asked questions about your stay at Hôtel Eiffel Ségur here. For any specific requests, our team is available 24/7 by phone or email.
What is the difference between room types?
The Comfort Room is ideal for a simple and relaxing stay, with a double bed and everything you need to feel at home. The Superior Room offers more space. The Eiffel Tower View Superior Room adds breathtaking views of the Eiffel Tower or the Dôme des Invalides, depending on the orientation.
Is breakfast automatically included?
Breakfast may be included depending on the offer chosen. Some direct booking offers include it at no extra charge. The buffet is served every morning from 7 AM to 10 AM.
Can I modify or cancel my reservation?
That depends on the type of rate you choose when booking. We offer a flexible rate (cancellable up to 48 hours before the start of your stay) and a non-refundable rate (10% off the price compared to the flexible rate).
Is the 15% off summer offer available all year round?
No. The summer offer is only available during specific periods, subject to hotel availability. The dates will appear directly when you make your reservation.
Which room should I choose for an Eiffel Tower view?
The Eiffel Tower View Superior Rooms, located on the upper floors, offer an unobstructed view of the Eiffel Tower or the Dôme des Invalides. They are only available for direct booking on our website.
Why book directly on your website rather than through a platform?
By booking directly, you benefit from the best available rate, exclusive offers, and direct contact with our team. You'll communicate with the people who will welcome you on-site, both before and during your stay.
How can I get the 10% discount on my stay?
The discount is applied automatically when you book on our website. No promotional code is needed.
From how many nights does the long-stay offer apply?
The long-stay offer automatically applies to stays ranging from 7 to 14 consecutive nights. The exact conditions are specified directly during your reservation.
Is the hotel close to the Eiffel Tower?
Yes. Hôtel Eiffel Ségur is located a few minutes' walk from the Eiffel Tower, Les Invalides, and UNESCO, between the 15th and 7th arrondissements. The neighborhood is quiet, residential, and ideally situated for exploring Paris.
How do I get to the hotel from the airports?
From Orly Airport, you can reach the hotel in 25 minutes by taxi or 45 minutes by metro (line 14 then line 6). From Charles-de-Gaulle, the hotel is 45 minutes by taxi or one hour by RER. Our receptionists can arrange taxi bookings for your arrival or departure.
Is the hotel accessible to people with reduced mobility?
Hôtel Eiffel Ségur is located in a historic Haussmannian building whose configuration does not allow for optimal accessibility for people with reduced mobility. We invite you to contact us before booking to assess together if the establishment meets your needs.
Which metro stations are nearby?
The hotel is very well connected to the metro system. It is close to lines 6, 8, and 10. You can reach it via Cambronne or La Motte-Picquet stations.
Is there parking at the hotel?
The hotel does not have private parking. Several paid public car parks are available in the immediate vicinity, without prior reservation.
Are there restaurants nearby?
Yes. The neighborhood offers a wide selection of restaurants, cafes, and brasseries within a few minutes' walk. Our team will be delighted to recommend places to suit your tastes.
What are the check-in and check-out times?
Check-in is available from 3 PM. Check-out must be by 11 AM. We can store your luggage before or after these times, at no extra charge.
How can I contact the hotel before my arrival?
By phone at +33 1 43 06 60 50 or by email at reservation@paris-hotel-eiffel-segur.com. Our team is available at all times to answer your questions or help you prepare for your stay.
Do you offer a luggage storage service?
Yes, at no extra charge. You can leave your luggage at the reception before check-in or after check-out.
Can we arrive late at night?
Of course. The reception is open 24/7. Someone will welcome you at any time, even for late arrivals or very early departures.
In what languages can your team assist me?
Our team speaks French, English, Spanish, Arabic, and Polish. Feel free to contact us in the language of your choice.
Can I make a special request before I arrive?
Yes. Whether it's for an upgrade, a room on a specific floor, an arrangement for a birthday, or any other request, please contact us directly. We will do our utmost to accommodate it in the best possible way.
5.0
Very professional and welcoming staff, perfectly comfortable beds. The location is ideal for visiting Paris. I highly recommend it and will definitely return.
Lorenzo
Couple
5.0
This hotel has everything we're looking for: well located, affordable, full of charm, with attentive staff. They helped us book train tickets and find a gift for our daughter's birthday.
Sofía
Family
5.0
We stayed here for our wedding anniversary. The attic room was really cozy. The view of the Eiffel Tower was magical.
Magnus
Couple
5.0
Efficient welcome, excellent bedding, very well-organized buffet breakfast with quality products. Couldn't ask for more. Thank you to the entire team!
Louis
Solo traveler
5.0
I have been staying at the Hôtel Eiffel Ségur once or twice a month for almost two years now. It's a charming, centrally located hotel with very attentive receptionists. The breakfast selection is varied. I recommend it.
Armand
Business traveler
5.0
We were a family of six. The staff did everything to make our stay as pleasant as possible. The neighborhood felt safe, and its proximity to historical sites was very convenient.
Sakura
Family
